FAQ
About our products
What is the texture like?
Wilde Chips are thin and crispy just like your favorite potato chips only made with REAL Complete Protein.
Are Wilde Chips Allergen Free?
Our products are free of milk, soy, wheat, peanuts, fish, and shellfish, but all of our products contain egg. Egg whites are a key ingredient in Wilde Chips, making them light and crispy while adding protein.
Are Wilde Chips Gluten Free?
Yes, we use tapioca starch, a naturally gluten & grain free flour that gives our chips that signature crunch.
Are Wilde Chips Keto?
Made from real ingredients with 10g of protein per serving and only 5g net carbs, Wilde Chips are the perfect, keto-friendly replacement for traditional chips.
What kind of chicken do you use to make Wilde Chips?
Wilde Chicken Chips are made from 100% all-natural Chicken raised with NO added antibiotics and NO added hormones and fed a vegetarian diet.
Where can I buy Wilde Chips?
Today you can find them at Whole Foods Markets, Sprouts, Fresh Thyme, the Fresh Market, Lucky’s Market, Wegmans, Amazon, Barefoot Provisions and Thrive Market, plus right here on our site. We’re always adding more locations, so check out our Store Locator to see the most current locations. Have a store suggestion for us? Send us an email and ask the store manager to carry Wilde Chips.
I’m hungry! How soon will I get my order?
Most orders ship the day they’re received, and all orders are processed within 24 business hours. Your order should arrive within 5-7 business days after shipping your order. Check your inbox for a "Shipped Chips" email from us, including your order tracking number.
The nitty gritty: Orders placed after 12:00PM ET will be processed and shipped the following business day. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM ET, excluding holidays).
Every order shipped within the contiguous US and the District of Columbia qualifies for free shipping. Need it faster? Expedited options are available during checkout.
The nitty gritty: Orders placed after 12:00PM ET will be processed and shipped the following business day. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM ET, excluding holidays).
Every order shipped within the contiguous US and the District of Columbia qualifies for free shipping. Need it faster? Expedited options are available during checkout.
What’s your return policy?
Because our chips are perishable, we do not accept returns. We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case by case basis. Refund/Replacement requirements are: Description of product, lot number, and photos of product and packaging. Please contact us at customercare@wildebrands.com for more info!
I have an issue with my order, how do I contact you?
Use our contact form or send us an email to customercare@wildebrands.com with your name and order number and we’ll get back to you within 24-48 hours.
If it’s extremely urgent you can call and leave us a voicemail at (866) 535-2051 and we will get back to you as soon as we can. Our customer service team is online to respond to calls Mon-Fri 9am - 5pm EST.
If it’s extremely urgent you can call and leave us a voicemail at (866) 535-2051 and we will get back to you as soon as we can. Our customer service team is online to respond to calls Mon-Fri 9am - 5pm EST.
